Reviewing drafts

Review a request

1. Open Approvals in your workspace.
2. Open a request to see exactly what would change, field by field, along with the agent's summary and any reasoning it included. A risk level appears when it's above low, and the full requested action and the Policy snapshot — a record of the safety checks Noeryx applied when the request was created — are under Technical details.
3. Approve to apply the change, or Reject to discard it. For a pending request, these buttons sit right on its row in the list and on the request's full-details page.

Deciding on ad platform changes requires the Manage ad platforms permission, which both the Owner and Media Buyer roles have.

Decide right in the chat

When an agent proposes a change in a chat, the same request also appears inline as an approval card in the conversation, with Approve and Reject and a link to the full details. You can decide there without leaving the chat — the card shows the live status and stays in the conversation when you reload. It's the same approval as on the Approvals page, so deciding in either place does the same thing.

What happens after you approve

Your decision and the work of applying it are tracked separately:

• The decision (approved/rejected) is recorded immediately.
• The apply runs as a background task and reports its own status: queued, running, succeeded, or failed.

If applying fails after approval, the request stays approved and shows a failed apply state you can retry safely with Retry apply — you don't re-approve. After a successful apply, Noeryx refreshes the affected records so your campaign view reflects the change.